Career Areas at Fidelity
Customer Service
When it comes to supporting our customers, it’s all about building relationships. Connecting with customers, listening, and acting with empathy as you work to understand their long-term goals. You’ll make an impact on their financial futures each and every day, with the support and resources of one of the world’s largest financial firms. Learn more about our customer service roles
If you’re a “people person”, there’s a place for you at Fidelity.
Technology
We are a technology company at our core. Driven by an innovative spirit, our technologists imagine and create the next generation of financial products and tools. From delivering advanced IT systems and solutions to developing patented technology that drives our platforms, you’ll be empowered to dream up and launch revolutionary ideas, with Fidelity investing $2.5B each year to help you pursue new and emerging technologies. Learn more about our technology roles
Our technologists are also pioneers in the digital economy, exploring cryptocurrency, bitcoin mining, blockchain, and web 3.0 technology since 2014. Our opportunities for digitally-native, crypto-curious, and crypto-experienced individuals who are interested in shaping the future of money are growing. Learn more about our crypto roles.
Business Strategy & Operations
If you’re the type that’s always looking for ways to improve performance and efficiency, Fidelity’s Business Strategy & Operations team is for you. From business analysis, project management, consulting and payroll to retirement services and operations, you’ll push the limits of technology to drive innovative solutions for the financial industry and impact millions of customers around the globe. Learn more about our legal, risk, and compliance roles
Here are some of the things you could do:
- Deploy technologically-advanced project deliverables
- Provide the scalability and flexibility to enter emerging markets and deliver value across boundaries
- Address strategic and operational business issues
- Ensure the flawless delivery of all business transactions
Sales & Wealth Planning
Financial planning at Fidelity? People-focused. Collaborative. Driven. Just like you. Whether it’s personal needs-based investment guidance, wealth management, retirement planning, income strategies or college planning services, you’ll have a full range of products, solutions and support needed to provide the best customer experience.
The impact you can deliver:
- Provide consultative investment and financial planning guidance
- Manage high-net-worth client accounts and account teams
- Act as a liaison between the customers and Fidelity to drive customer satisfaction
Asset Management
Investing is a fast-paced, resource-rich environment where we always do what’s best for our customers. From fund management to compliance and risk oversight, your work will help clients achieve their investment goals.
Some of the guidance you’ll provide:
- Investment research
- Portfolio management
- Trading
- In-depth reporting and analysis
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(As of DEC-31-2022)